Privacy Policy

Last updated: 16 August 2026

Sebby and Olive respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it and how we use it when you visit our website or purchase from us.

Information we collect

When you use our website or make a purchase, we may collect information including your name, email address, billing information, order details and any information you choose to provide when contacting us or subscribing to marketing communications.

We may also collect technical information about how visitors use our website, such as browser and device information, IP address and website activity, through cookies and similar technologies.

How we use your information

We use personal information where necessary to:

• process and fulfil purchases and provide digital downloads;
• send order confirmations and other information relating to your purchase;
• respond to questions or customer support requests;
• operate, secure and improve our website;
• maintain appropriate business and financial records; and
• send marketing communications where you have consented to receive them or where otherwise permitted by law.

You can unsubscribe from marketing communications at any time.

Payments

Payments made through our website are processed by third-party payment providers. Payment card information is processed securely by those providers and is not stored directly by Sebby and Olive.

Squarespace and other service providers

Our website is hosted by Squarespace. We may use Squarespace and other trusted service providers to operate the website, process orders, provide digital products, communicate with customers and analyse website performance.

These providers may process personal information on our behalf where necessary to provide their services.

Cookies

Our website may use essential cookies required for the website, shopping cart and checkout to function. We may also use analytics or other optional cookies where permitted and, where required, with your consent.

You can manage applicable cookie preferences through the options provided on our website.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support and meeting legal, accounting and tax requirements.

Sharing your information

We do not sell your personal information.

We only share information where necessary to operate our business, provide our services, comply with legal obligations, protect our rights or work with service providers such as our website and payment providers.

Your rights

Under UK data protection law, you may have rights relating to your personal information, including the right to request access, correction or deletion of your information and, in certain circumstances, to object to or restrict its use.

You may also withdraw consent where we rely on consent to process your information.

If you are unhappy with how your personal information has been handled, you also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).

Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details provided on our Contact page.